Need help with Biz Expense AI? We’re here to assist you.

Contact Us

Email: mail@brandbuilder.com.np
Response Time: Within 24-48 hours

Frequently Asked Questions

Q. How do I create an account?
A. Download the app and tap “Sign Up.” Enter your email address and create a password. Verify your email to complete registration.

Q. How do I scan a receipt?
A. Tap the camera icon on the home screen. Point your camera at the receipt and tap to capture. The app will automatically extract the expense details.

Q. How do I enable Face ID / Touch ID?
A. Go to Settings > Security > Enable Biometric Login. Follow the prompts to set up Face ID or Touch ID for quick and secure access.

Q. Why am I not receiving push notifications?
A. Make sure notifications are enabled in your device settings. Go to Settings > Notifications > Expense App and enable “Allow Notifications.”

Q. How do I reset my password?
A. On the login screen, tap “Forgot Password.” Enter your email address and follow the instructions sent to your inbox.

Q. How do I delete my account?
A. Contact us at mail@brandbuilder.com.np with your account email and request for account deletion. We will process your request within 7 business days.

Q. How do I export my expenses?
A. Go to More > Export Data. Select the date range and format (PDF or CSV). The file will be sent to your email.

Report a Bug

Found a bug or issue?

Please email us at: mail@brandbuilder.com.np with:
•⁠ ⁠Your device model and iOS/Android version
•⁠ ⁠Description of the issue
•⁠ ⁠Screenshots (if applicable)

Feature Requests

Have a suggestion? We’d love to hear from you! Send your ideas to mail@brandbuilder.com.np.

App Version

Current Version: 1.0.0