Welcome to Rebuzz! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how Rebuzz (“we,” “us,” or “our”), the provider of the Rebuzz Point of Sale (POS) and Ordering mobile application (“App”), collects, uses, shares, and protects your information when you use our App, available on the Apple App Store and Google Play Store. By using Rebuzz, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to provide you with a seamless experience for managing transactions, orders, and business operations. The types of information we may collect include:
a. Information You Provide
- Account Information: When you create an account, we collect your name, email address, phone number, and business details (e.g., business name, address).
- Payment Information: For processing transactions, we may collect payment details such as credit/debit card numbers or other payment method information (processed via secure third-party payment processors).
- Order Data: Information related to customer orders, such as items purchased, order totals, and customer preferences (if provided).
b. Information Collected Automatically
- Device Information: We collect details about your device, including IP address, operating system, device type, and unique device identifiers.
- Usage Data: We track how you interact with the App, such as pages viewed, features used, time spent, and crash reports.
- Location Data: If you enable location services, we may collect your device’s approximate or precise location to provide location-based features (e.g., store locator or delivery tracking).
c. Information from Third Parties
- Customer Information: If you’re a business owner using Rebuzz, we may collect customer data you input into the App (e.g., customer names, contact details, or purchase history).
- Third-Party Services: We may receive information from integrated services (e.g., payment gateways, analytics providers) to facilitate App functionality.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve the Rebuzz App, including processing transactions and fulfilling orders.
- Personalize your experience, such as tailoring recommendations or displaying relevant content.
- Communicate with you, including sending transactional emails (e.g., order confirmations), updates, or promotional offers (with your consent where required).
- Analyze usage trends to enhance App performance and features.
- Ensure security by detecting and preventing fraud or unauthorized access.
- Comply with legal obligations or respond to lawful requests.
3. How We Share Your Information
We do not sell your personal information. However, we may share it in the following circumstances:
- Service Providers: We work with trusted third-party vendors (e.g., payment processors, cloud storage providers, analytics tools) to operate the App. These providers are bound by confidentiality agreements and only process data on our behalf.
- Business Users: If you’re a customer placing an order through a business using Rebuzz, your order details (e.g., name, contact info) may be shared with that business to fulfill your request.
- Legal Compliance: We may disclose information if required by law, court order, or to protect our rights, safety, or property.
- Business Transfers: If Rebuzz is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Your Choices and Rights
You have control over your information:
- Account Settings: You can update your account details or delete your account within the App.
- Location Services: You can enable or disable location access via your device settings.
- Marketing Communications: Opt out of promotional emails by following the unsubscribe link in those messages.
- Data Access: Depending on your jurisdiction (e.g., GDPR for EU residents or CCPA for California residents), you may have the right to request access, correction, deletion, or portability of your data. Contact us at [insert contact email] to exercise these rights.
5. Data Security
We implement industry-standard security measures (e.g., encryption, secure servers) to protect your information. However, no system is completely immune to breaches, and we cannot guarantee absolute security. Please notify us immediately at [insert contact email] if you suspect unauthorized access to your account.
6. Data Retention
We retain your information for as long as necessary to provide the App’s services, comply with legal obligations, or resolve disputes. For example:
- Account data is kept while your account is active and for a reasonable period after closure.
- Transaction records may be retained for accounting or legal purposes as required by law.
7. Children’s Privacy
Rebuzz is not intended for use by individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that such data has been collected, we will take steps to delete it. Contact us if you believe we have inadvertently collected data from a child.
8. International Data Transfers
Rebuzz operates globally, and your information may be transferred to and processed in countries other than your own, including the United States. We ensure that such transfers comply with applicable data protection laws, using safeguards like Standard Contractual Clauses where required.
9. Third-Party Links
The App may contain links to third-party websites or services (e.g., payment processors). We are not responsible for their privacy practices. Please review their policies before providing information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or an in-app announcement. The updated policy will take effect upon posting, with the “Last Updated” date revised accordingly.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us at:
Email: rebuzzpos@gmail.com
Thank you for trusting Rebuzz with your information. We’re dedicated to keeping it safe while delivering a great experience!